Software Quality Assurance Engineer/ Senior Software Quality Assurance Engineer at IFS (2019-2012)

At IFS, I worked for WorkWave LLC, a USA based company which provides market-leading service business software. I was a part of PestPac Product which is a cloud-based solution designed for pest control businesses. My experience include but not limited to, Designing Test Strategies for new features via Confluence Creating Test Plans, Test Suites and Executions, Liaising with stakeholders including Product Owners, Engineering managers, Software Engineers and Quality Engineers in the USA, Make sure that products are released for the General Availability with the required level of quality within the planned timeline, Trainings and Demonstrations regarding new features for Quality Engineers and Developers, Defect Management, Creating and maintaining functional guides, Functional and Non-Functional testing such as System, Smoke, Regression, Acceptance, API, Integration and UI testing, Working closely with the onshore team on project delivery and quality, Guiding and supporting Quality Engineering team members in India.

Software Quality Assurance Engineer at CodeGen International (2018-2019)

I worked with the TravelBox product which fulfils the business needs of many types of travel organisations including Tour Operators, Airlines, Cruise Companies, Resorts & Attractions, for world leading brands. It includes features such as accommodation, custom packages, customer management, GDS/OTA integration, itinerary creation, payments, price/margin management, reservations management. My experience include but not limited to, Designed test cases for complex enterprise applications, Experience in Functional & Non-Functional testing such as Integration, System, Smoke, Regression, Performance & UI testing, Managed releases & client tickets using issue & project tracking system JIRA (Both Production & Non-Production Defects), Created functional documents & guides, Developed test automation suites using SoapUI, Jenkins & Postman to automate functional & regression tests on TravelBox’s SOAP API & on TravelBox’s REST API, Managed Software Testing Life Cycle including Test Planning, Test Case writing, Test Execution using Testlink & Bug Life Cycle using JIRA by analysing test results encountered via manual test cases & automated scripts, Conducted QA Trainings & Demonstrations to QA members & developers, Guided & verified pre-production & production deployment processes & taking actions necessarily to the process breaks to maintain the system efficiency, Make sure that products are delivered to live use with the required level of quality in strictly compressed timeline, Located root causes of client issues by analysing, reviewing configuration files & logs while working with development team to facilitate timely correction, Experienced in Test Design Techniques including Boundary Value Analysis, Equivalence Partitioning, Black box testing, etc., and Prepared test environment/test data for both manual & automated testing.