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# Hashini Gunatilake

## Sitemaps

- [XML Sitemap](https://hashinig.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [What Does a Software Engineer Look Like? Exploring Societal Stereotypes in LLMs](https://hashinig.com/2025/02/what-does-a-software-engineer-look-like-exploring-societal-stereotypes-in-llms/) - Large language models (LLMs) have rapidly gained popularity and are being embedded into professional applications due to their capabilities in generating human-like content. However, unquestioned reliance on their outputs and recommendations can be problematic as LLMs can reinforce societal biases and stereotypes. This study investigates how LLMs, specifically OpenAI's GPT-4 and Microsoft Copilot, can reinforce
- [Development and Evaluation of Web-based Tool for the SE-oriented Empathy Scale](https://hashinig.com/2025/02/development-and-evaluation-of-web-based-tool-for-the-se-oriented-empathy-scale/) - The tool development focuses on creating a web-based application to support the practical implementation of the SE-oriented empathy scale. This tool is designed to automate the calculation of empathy scores and provide tailored recommendations to software practitioners, making the empathy scale accessible and actionable in real-world SE contexts. In addition to the development of the
- [SLR on Impact of Human Aspects on the Interactions Between Software Developers & Users](https://hashinig.com/2023/02/discussing-about-the-business-management-policies/) - Research on human aspects within the field of SE has been steadily gaining prominence in recent years. These human aspects have a significant impact on SE due to the inherently interactive and collaborative nature of the discipline. We conducted a SLR to plot the current landscape of primary studies by examining the human aspects that
- [Understanding the Manifestation of Empathy in Software Engineering](https://hashinig.com/2025/02/understanding-the-manifestation-of-empathy-in-software-engineering/) - This survey study explored the perspectives of 103 software practitioners from diverse backgrounds to gain insights into the manifestations of empathy in software engineering (SE). It examined how practitioners define empathy, their motivations for practicing it, and the SE activities where empathy is perceived as relevant or irrelevant. The study also investigated factors influencing empathetic
- [Taxonomy of Empathy Models in Software Engineering](https://hashinig.com/2025/02/the-5-steps-you-must-follow-to-achieve-your-business-goal/) - We identified empathy as an under-researched concept in SE due to the limited number of studies focusing on its role within the SE context. We found a large number of diverse empathy models, frameworks, techniques, and measures exist across various disciplines, that were developed to address different aspects of empathy. However, we observed a lack
- [Enablers and Barriers of Empathy in Software Developer and User Interactions](https://hashinig.com/2025/02/co-operate-and-corporation-is-must-in-marketing-strategy/) - Many empathy measures, models and techniques have been developed over the years. In our previous work, we developed a preliminary empathy taxonomy for SE considering these empathy models, techniques and measures. Since empathy is seen as beneficial for improving human connections across disciplines, and has not been adequately studied in SE, we became interested to
- [The Role of Empathy in Software Engineering](https://hashinig.com/2025/02/plan-implementation-for-the-regularity-of-business-work/) - The limited attention given to empathy in SE literature highlights a significant gap in understanding its role in developer-stakeholder interactions and its impact on their effectiveness. While empathy has been extensively studied in other disciplines, only two studies have specifically examined its effects in SE. Addressing this gap, our study builds on existing work by
- [Software Engineering Empathy Guidelines](https://hashinig.com/2025/02/software-engineering-empathy-guidelines/) - We identified 17 actionable guidelines based on our 6Cs study. These guidelines focus on leveraging the positive effects of empathy to enhance software development practices, foster better collaboration, and improve outcomes. Additionally, they aim to support the mental health and well-being of practitioners by emphasising the benefits of empathy and addressing the challenges that arise
- [Empathy Guidelines in Practice](https://hashinig.com/2025/02/empathy-guidelines-in-practice/) - The survey study was conducted to evaluate the actionable guidelines developed to enhance empathy in SE. This study aimed to validate the previously developed empathy guidelines with a larger and more diverse pool of participants, refine the guidelines based on their feedback, and strengthen their generalisability. In addition, it aimed to identify additional approaches for
- [How to Measure Empathy in SE: Development and Validation of SE-Oriented Empathy Scale](https://hashinig.com/2025/02/how-to-measure-empathy-in-se-development-and-validation-of-se-oriented-empathy-scale/) - The empathy scale development study focuses on addressing the need for tailored tools to measure empathy within SE contexts. Empathy plays a critical role in fostering collaboration and understanding among developers, stakeholders, and users, yet existing empathy scales from other domains may not fully capture the nuances of SE interactions. This study aims to develop

## Pages

- [Services](https://hashinig.com/services/) - Program Committees and Workshops International Conference on Software Engineering (ICSE) - New Ideas and Emerging Results (NIER) Track 2027 Automated Software Engineering (ASE) - Tools and Datasets Track 2026 Internetware - Tool Demonstration Track 2026 International Conference on Evaluation and Assessment in Software Engineering (EASE) 2026 International Conference on Software Engineering (ICSE) - Software Engineering
- [Publications & Talks](https://hashinig.com/publications-talks/) - Publications 2026: Gunatilake, H., Grundy, J., Hoda, R., & Mueller, I. (2026). Empathy Guidelines for Improving Practitioner Well-being & Software Engineering Practices. IEEE Software - [paper] 2025: Gunatilake, H., Grundy, J., Hoda, R., & Mueller, I. (2025). Manifestations of Empathy in Software Engineering: How, Why, and When It Matters. IEEE Transactions on Software Engineering (TSE)
- [Awards & Achievements](https://hashinig.com/awards/) - Monash University, Australia 2025: Graduate Research Student Award at the SSC Education and Research Excellence Awards organised by the Department of Software Systems and Cybersecurity (SSC), Monash Faculty of Information Technology. 2025: Postgraduate Publications Award, Monash Faculty of Information Technology. 2025: A finalist in the Monash Faculty of Information Technology 3MT competition. 2024: Awarded Faculty
- [About](https://hashinig.com/about/) - Research Interests: Human-centric software engineering with a focus on the human, socio-technical, and cognitive dimensions of software development, empirical software engineering, socio-technical grounded theory, the intersection of software engineering and psychology, information systems design, human-computer interaction, and diversity and inclusion. I am currently pursuing a PhD in Software Engineering at Monash University as part of
- [Academic Experience](https://hashinig.com/academic-experience/) - Teaching Associate, Faculty of IT, Monash University, Australia Conducted and assisted in tutorials for both undergraduate and postgraduate cohorts, mainly on-campus and online during the Pandemic, conducted student consultations, handled student consultations, and evaluated students’ assessments. Course Delivery: Taught undergraduate and postgraduate courses in Programming ensuring interactive and clear learning experiences. Student Consultations: Held one-on-one
- [Industry Experience](https://hashinig.com/industry-experience/) - Software Quality Assurance Engineer/ Senior Software Quality Assurance Engineer at IFS (2019-2021) At IFS, I worked for WorkWave LLC, a USA based company which provides market-leading service business software. I was a part of PestPac Product which is a cloud-based solution designed for pest control businesses. My experience include but not limited to, Designing Test
- [Contact](https://hashinig.com/contact/) - To contact me, please email me at hashini dot gunatilake at monash dot edu.
- [Research](https://hashinig.com/research/)

## Categories

- [PhD](https://hashinig.com/category/phd/)
- [Ongoing](https://hashinig.com/category/ongoing/)
- [Completed](https://hashinig.com/category/completed/)